Our Services
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Our Commitment to You
Cluster Consultants & Administrators will provide personalize service as your managing agent, not just another number, bring back traditional true service married with innovation, service delivery and experience.
General Administration
Drafting, typing, and emailing of correspondence.
Drafting, typing, and distribution of general notices on request.
Maintenance of copies of all correspondence.
Maintenance of register of owners.
Calculation of clearance figures prior to transfer.
Issuing of the clearance certificate after payment has been received.
Maintenance of Statutory Records
Books of account.
Community participation rules and amendments thereto.
Annual tax returns via the appointed auditors.
Records required in terms of the Sectional Titles Act as amended.
Records required in terms of other legislation.
Management Reports
Preparation and circularisation of financial statements to the trustees on a monthly basis.
Preparation of annual financial statements and submission to the appointed auditors.
Assisting with preparation of annual budget on request.
Meetings and Related Issues
Attending trustees meetings Annual General Meetings (AGMs) / Special General Meetings (SGM’s).
Organizing and attending the AGMs, SGMs & Trustee / Director meetings.
Minuting the annual general meeting.
Organizing and attending any extraordinary (special) general meetings.
Minuting any extraordinary (special) general meetings.
Personnel Administration
Preparation of employment contract on request.
Payment of wages.
Calculation and payment of UIF.
Maintenance of leave records.
Payroll management is outsourced to a professional company to ensure compliance and provide accurate monthly payslips for appointed staff members, including recording all details and leave records.
Assistance with the compiling and updating of a 10-year Maintenance, Repair and Replacement Plan and associated budgeting.
Body Corporate Payments
Audit and payment of obligatory monthly accounts.
Audit and payment of ad hoc accounts after receiving authorization from the trustees per protocol.
Budget preparation.
Banking Facilities
Opening a bank account in the name of the complex if necessary. All complexes we manage have their own bank accounts.
Trustees/ Directors will always be in full control of the scheme’s funds and accounts.• Schemes, developments, complexes, homeowners, body corporates and business parks run on their own account.
We do not operate on a trust account.
Billings and Collections
Generation and emailing of monthly levy statements to owners.
Collection and receipting of monthly levies via banking systems.
Reconciliation of bank accounts.
Follow-up and expedition of arrear levy collection.
Recovery of arrear levies through legal process on approval of the trustees.
Issuing of Payslips.
Advisory Services
Advising the trustees regarding amendments to relevant legislation.
Obtaining quotes as required by trustees.
Appointment of contractors on request.
Liaison with attorneys.
Insurance
Assisting with and submitting Insurance claims.
Assisting with Policy renewals and or changes of Insurers and dealing with Brokers.
Rental Division
Monthly management of your property.
Marketing of your property and placing of tenants.
Tenant Profile Network (TPN) check on all potential tenants.
Monthly updates for your tenant on TPN.
Preparation of tenants’ statements.
Sending out of tenants’ statements.
Perform entrance and exit inspection of tenants.
Prepetition of lease agreements.
Meet Our Team
Our Team
Boudewyn
Member
Monique
Portfolio Manager / CEO
083 267 3659
monique@clusterconsultants.co.za
Roleen
Porfolio Manager
083 399 9615
roleen@clusterconsultants.co.za
Clare
Portfolio Manager
083 331 8199
clare@clusterconsultants.co.za
Brett
Rental Consultant
083 536 1556
brett@clusterconsultants.co.za
Nathan
Rental Consultant - Intern
060 560 5860
nathan@clusterconsultants.co.za
Karena
Administrator - Municipal Queries
083 266 3880
karena@clusterconsultants.co.za
Sabine
Credit Controller
083 400 9547
sabine@clusterconsultants.co.za
Fabienne
Statements
Mandy
General Administrator
Evelyn
Arrears Debtors Controller
083 400 9547
sabine@clusterconsultants.co.za
Nicolette
Statements
Hariet
Office Maintenance
Testimonials
Our Awesome Clients
Cuz Grindley
Home Owner
Over the past three years Brett Stirling from Cluster Consultants has been our letting agent of choice on our townhouse in Bryanston. The tenants have been carefully vetted, selected and cared for. All maintenance matters have been well organised; invoicing efficient and the communication between Brett and ourselves has been good. Overall the service and attention from Brett has been exemplary.
Excellent, recommended rental service.
Matthew Sidebottom
Home Owner
I have been using Cluster Consultants to manage my property rentals over the past 6 years and have had excellent and professional service from them. Not only are they knowledgeable and provide good guidance, but what sets them apart is that they really do care and are always prepared to go the extra mile. I would recommend their services to anyone looking for honest, trustworthy rental agents.
Joseph Muijaho
Tenant
Brett, as the real estate agent for our residence, has been a pillar of support during our tenancy. His proactive approach to maintenance and his empathetic understanding during our financial challenges were invaluable. Brett’s assistance went beyond the call of duty, ensuring our comfort without ever pressuring us during tough times.
His readiness to help in any way possible and his compassionate handling of sensitive situations have set a standard for exceptional client service. We are deeply appreciative of Brett’s professionalism and genuine care, making our stay worry-free.